Last updated: April 2025

This Privacy Policy describes how Innokies Technology (“Innokies”, “we”, “us”, or “our”) collects, uses, and discloses your information when you use our website, products, and services. It also explains your privacy rights and how applicable laws protect you.

By accessing or using our website https://innokies.com, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalised initials have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

• Account means a unique account created for you to access parts of our Service.

• Company refers to Innokies Technology, Pune, Maharashtra, India.

• Cookies are small files placed on your device that store browsing-related information.

• Country refers to India.

• Device means any device that can access the Service, including computers, smartphones, or tablets.

• Personal Data means information that identifies or can identify an individual.

• Service refers to the Innokies website and related services.

• Service Provider means any third party that processes data on behalf of Innokies, such as payment gateways, logistics partners, or analytics providers.

• Usage Data refers to data collected automatically through the use of the Service.

• Website refers to Innokies, accessible at https://innokies.com.

• You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Full name

• Email address

• Phone number

• Company name and details (for corporate orders)

• Shipping and billing address

Usage Data

Usage Data is collected automatically and may include:

• IP address

• Browser type and version

• Pages visited on our website

• Time and date of visits

• Device identifiers and diagnostic data

When accessing the Service via mobile devices, additional information such as device type, operating system, and mobile browser may also be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to improve functionality, analyse usage, and enhance user experience.

Types of Cookies We Use

Essential Cookies
Required for website functionality and security.

Consent Cookies
Used to remember cookie consent preferences.

Functionality Cookies
Used to remember user preferences such as language or saved details.

You can configure your browser to refuse cookies. However, disabling cookies may affect certain features of the website.

Use of Your Personal Data

Innokies may use Personal Data for the following purposes:

• To provide and maintain our Service

• To process purchases, orders, and deliveries

• To manage customer enquiries and support requests

• To communicate order updates, confirmations, or service-related messages

• To share product updates, offers, or promotional communication (only if opted in)

• To improve our website, products, and user experience

• To comply with legal obligations

Sharing of Your Personal Data

Your information may be shared in the following situations:

• With Service Providers: Payment processors, logistics partners, analytics services

• For business transfers: In case of merger, acquisition, or restructuring

• With business partners: Only when required to fulfil a service or order

• With legal authorities: When required by law or valid government request

• With your consent: For any additional purpose you explicitly approve

We do not sell your personal data.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements.

Usage Data may be retained for a shorter duration unless required for security or legal compliance.

Transfer of Your Personal Data

Your data may be processed at Innokies’ offices or at locations where our service partners operate. By using our Service, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

We ensure appropriate safeguards are in place to protect your information.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified if your data becomes subject to a different privacy policy.

Legal Requirements

We may disclose your Personal Data when required to:

• Comply with legal obligations

• Protect Innokies’ rights or property

• Prevent fraud or misuse

• Ensure safety of users or the public

Security of Your Personal Data

We implement commercially reasonable security measures to protect your data. However, no online transmission or storage method is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If such data is identified, it will be removed promptly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites and recommend reviewing their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@innokies.com